CASE STUDIES

See how Store Retail Solutions have helped customers with tailored EPOS solutions.


ELEGANZE EPOS SOLUTION


Problem
Back in 2015 Eleganze were told by their then EPOS provider that they would no longer be able to provide them with EPOS hardware going forward.

Given the size of Eleganze’s significant EPOS estate suddenly not having a provider of that EPOS hardware became a huge problem so they set out to find an alternative supplier straight away. They needed to find a supplier that could not only provide them with the same level of kit but also at a lower price and quicker turnaround times as lead times with the previous supplier had often been too long.

Solution
After looking into various suppliers Eleganze finally decided to choose Store Retail Solutions as their chosen EPOS hardware provider going forward. Some of their reasons around this decision were as follows:

  • One stop shop for all their in-store EPOS hardware requirements
  • Quick turnaround times
  • Able to provide the same spec hardware as their previous supplier meaning they didn’t have to go to the expense of changing their estates software ‘Gold Build’
  • Competitive pricing

‘I have been very happy with the service and reliability I have received from Store Retail Solutions who have a modern and thorough approach to all my hardware needs’

David Cohen, Operations Director for Eleganze Ltd

About Eleganze Ltd
Since founded in 1985 Eleganze has grown from approximately 2,000 square feet to its current capacity of over 80,000 square feet. This area incorporates administration and sales offices, design and sample departments, together with a state of the art processing and distribution facility.

Manufacturing some 1.8 million garments per annum for major high street retailers, Eleganze provides the very best customer service and support at all levels, from initial order and design through to marketing and sales. Following our rigorous quality control all garments are delivered hanging to maintain our excellent quality standards.

Over the years we have established genuine customer loyalty from both independent and multiple retailers. Eleganze are a significant player in the UK retail fashion space with 20 shops as well as 130 concessions across the country, they also have plans to expand even further during the course of 2017.